Privacy Policy

1. Information Collection

We collect the following types of information:

• • Personal Information: Name, email address, phone number, shipping address
• • Payment Information: Credit card number, billing address (securely processed by payment providers)
• • Usage Data: IP address, browser type, pages visited, time spent on site
• • Cookies: Used to enhance your experience and website functionality

2. How We Use Your Information

We use the collected information to:

• • Process and fulfill your orders
• • Provide customer service and support
• • Send order confirmations and shipping updates
• • Send promotional content (if you opt in)
• • Improve website functionality and user experience
• • Prevent fraud and ensure website security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Exceptions include: working with trusted third parties who assist in operating our website (subject to confidentiality agreements), complying with legal obligations, and protecting our rights.

4. Data Security

We implement a variety of security measures to protect your personal information. All sensitive information is transmitted via SSL encryption. We regularly review our security practices to maintain high standards of data protection.

5. Cookies Policy

We use cookies to remember your preferences, understand usage patterns, and collect demographic information. You can disable cookies through your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Object to or restrict processing
• • Data portability
• • Withdraw consent (where applicable)

7. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at info@chakraia.com.